Kyle B. Davie
Goal-oriented information technology leader with twenty years of expertise in the areas of IT management, short and long-range planning, applications development, infrastructure development, public K-12 education, consulting, hardware and software evaluation, project management, and business processes with demonstrated abilities as a strategic thinker in leading organizations experiencing rapid growth and transition. Experienced in managing complex situations with dynamic positive leadership, and providing extraordinary customer service. Proven track record of accomplishments in ensuring the successful installation, operation, and maintenance of systems and applications, thereby enabling diverse business units to communicate effectively and perform at optimal levels.
Fort Worth Independent School District
Fort Worth, Texas
Chief Technology Officer
2007 to Present
- Lead all aspects of the Division of Technology for Fort Worth Independent School District, including, educational technology, library media services, infrastructure, student data, telecommunications, applications development, strategic planning and customer support.
- Fiduciary responsibility includes Title IID allocation, E-Rate funds, as well as, a Capital Improvement Program in excess of $80M dollars annually.
- Sustain ongoing implementation of a private network migration of 145 sites into a centralized network supporting over 84,000 students and 12,000 teachers and administrators.
- Supervise all telecommunications from local phone service, cellular, paging, long distance and internet connectivity to over 155 sites.
- Direct strategic technology planning for the district including customer support, vendor management and providing hands on support and leadership for a staff of 95 direct reports and 145 (300) campus based staff.
- Development of Technology Division: Reorganize four disconnected departments into a single, highly efficient division providing a higher level of customer support in all areas of technology. Implemented standardized procedures and processes to ensure all customers are provided the same high level of support as well as provide consistency between support staff.
- Implement Technology Based Instructional Applications: Address the needs of the students by providing computer based instructional applications to assist in the learning experience.
- Implement a Student Information System: Implement a replacement of SASIxp with a centralized system providing real-time access to all aspects of student data.
- Implement a District-Wide Electronic Mail System: Successfully implemented MS Exchange district wide (13,000 users) in three months. Initially, the e-mail system utilized by the school district was an outdated version of First Class.
- Implement a District-Wide Digital Classroom Initiative: Successfully completed the installation of 5,500 digital classrooms that will included interactive whiteboards, document cameras, on-demand video streaming, and video conferencing capabilities in every classroom in the district through the $593M Capital Improvement Program (Bond). This is the largest implementation of interactive whiteboards in the nation.
Providence School District
Providence, Rhode Island
Chief Technology Officer / Senior Director of Technology
2001 to 2007
- Lead all aspects of the Technology Division of the Providence School District, including, instructional technology, infrastructure, student data, assessment telecommunications and customer support.
- Responsible for the successful implementation of a private network migration of 55 sites into a centralized network supporting over 26,000 students and 3,400 teachers and administrators
- Maintain all IT applications throughout the organiza-tion: instructional, administrative and infrastructure integration as well as the other day-to-day demands required for operating the school district efficiently.
- Responsible for all telecommunications from local phone service, cellular, paging, long distance and internet connectivity to over 55 sites.
- Successfully implemented Scholastic READ180: 45 schools (810 laptops) in the district were installed during the summer by utilizing laptop carts and a wireless infrastructure.
- Development of Technology Division: Reorganize three departments into a single, highly efficient division providing a higher level of customer support in all areas of technology by utilizing the individual skill sets in each department. Implemented standardized procedures and processes.
- Implemented Technology Based Instructional Applications: In addition to READ180 major applications include ELLIS, Imagination Station, Plato, Lightspan and evaluating FASTTMath.
- Implemented a District-Wide Electronic Mail System: Initially, the e-mail system utilized by the school district was a combination of MS Mail and an Internet email application.
JETBLUE AIRWAYS CORPORATION
New York, New York
Director, Information Technology
999 to 2001
- All IT applications throughout the organiza-tion: Bornemann flight/dispatch system, ABRA human resource information system, Mercury scheduling, DASH (aircraft maintenance application), HP OpenSkies (reservation system), pilot laptop design and configuration planning, all other hardware design and configurations for individual desktops and laptops, as well as the other day-to-day systems required to operate the airline efficiently.
- Oversee all network design, business partner relationships, and web design and managed the IT side of the reservations center.
- Certification of Airline by FAA: Ensured that all IT infrastructure was in place and fully functional. Assured the integrity of the electronic manual distribution allowing the company to utilize the IT infrastructure for all manuals instead of having to produce hardcopies, resulting in major savings in decreased production and staffing costs. The only airline to obtain such an approval from the FAA.
- Upgrade of Internal Communication Capabilities: Initially, the e-mail system utilized by the organization was an internet-based system that only allowed message traffic. The network was an Ethernet 100mps LAN/WAN with Windows 2000 as the standard for servers.
- Stabilization of Network Configuration: Effectively manage a $350,000 outsourcing agreement in the IT area that helped to stabilize network design and configuration through the existing six sites in multiple states by utilizing a frame relay network.
- System Migration: Migrate existing systems to Windows 2000 servers in order to take advantage of the enterprise model that the system offered. Implemented Net Meeting reducing travel through “virtual conference calls” saving considerable cost and time.
- Switch/Phone System Administration: Maintain and support of each site’s Lucent switch system following installation. Oversaw the configuration of new users and voicemail boxes. Administer cellular phones and pagers. Maintained 100% system reliability.
- Improvement of System Efficiency: Establish the continuity plan and ensure that systems were backed up including off-site storage of mission critical data. Streamline all the systems that support airline operations to improve communication and data sharing between systems to keep manual input to a minimum. These efforts allowed technology to be used to reduce headcount and decrease unit costs.
CONTINENTAL AIRLINES CORPORATION
Guam, and Houston, Texas
1996 to 1999
- Evaluate, install, and support various applications for the flight operations divi-sion.
- Manage applications side of the department as it evolved from dedicated mainframe applications to client/server architecture.
- Provide support to Houston corporate facilities, all the hubs (IAH, CLE, EWR), as well as remote stations, including Guam, London, and Panama - COPA Airlines.
- Coordinate with alliance partners regarding flight operations systems, reservation systems, network architecture, and various other system integration issues.
- Instrumental in the successful launch of a new technology department, including strategic planning, metho-dology development, and start up/management of project management life cycles.
- Consult with department managers and developed and administered capital/operating budgets of up to $2 million.
- Implementation of WAN at International Sites: Spearhead a $2 million IT project to design and implement WAN throughout operations in 23 facilities in the Pacific, Asia, and Australia.
- Introduction of State-of-the-Art Systems - Successfully installed systems, including a $10 million cutting-edge revenue accounting and management system that included revenue forecasting and reporting.
- Disaster Recovery - Develop dual location disaster recovery plans and directed the team that restored system/data at multiple sites five days after they had been devastated by a severe typhoon.
- Formation of Strategic Alliances: Develop technology for business alliances with other airlines; successfully manage 12 such alliances during that period.
- Vendor/Contract Management: Work with an outsourcing partner to develop a new client/server based group pricing application integrating a new pricing model providing real time pricing for group reservations. Coordinate mainframe systems development, data processing, and other contracted services with a major vendor (EDS).
- Leadership Training and Development: Coach and evaluate ten program managers who directed 20 system analysts in needs identification, roll-out, maintenance, and enhancement of aircraft maintenance, customer information system, OnePass (passenger reward), President’s Club, E-ticket, and other applica-tions for seven core/ancillary business units.
- Redefinition of Functionality Criteria: Restructure functionality criteria and rolling out desktop appli-cations at domestic and international facilities.
Dallas, Texas and Boston, Massachusetts
1994 to 1996
- Responsible for customer support center administration and relationship management in both Dallas and Boston. Resolve hardware and software problems for four regional phone centers and 70 retail investor centers through-out the U.S.
- Ensure seamless communications with other support groups and business units. Schedule continu-ing education training on operating systems and platforms (UNIX, Novell, CNE, Windows NT) for the technical team.
AMERICAN AIRLINES, INC.
Fort Worth, Texas
Project Manager, Advanced Office Systems
1988 to 1994
- Migrate mainframe e-mail system to Novell LAN-based system.
- Manage and launch an office automation project that integrated various desktop components into a common platform for over 70,000 users.
Master in School Business Operations, 2010
Texas A&M, Commerce, Texas
Master of Business Administration, 1996
LeTourneau University, Longview, Texas
Bachelor of Science, Business Administration, 1994
LeTourneau University, Longview, Texas
Benbrook Citizens on Patrol
Leadership Fort Worth Class of 2010
Salvation Advisory Board for Rhode Island
Member of ISTE, TASBO, TASA
Scholastic READ180, ELLIS ESL Software, Follett Destiny, Imagination Station, MS Office Suite, Windows 200x, NT, SABRE, SEPTRE, AS/400, IBM Model 50, UNIX, Novell, Internet Technologies B to C, Support / Data Center Operations, Oracle, Informix, BEA Tuxedo, LAN-based e-mail, imaging/OCR, LAN/WAN design, PC hardware, CISCO routers, networking components - hubs, routers, switches, various enterprise systems, airline-specific applications, and client-server applications.
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